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Refund Policy

Cancellations by the Customer

In case we receive a cancellation request and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. In case of customized products, no cancellations are allowed once the ordered item has been taken up for production. The customer agrees not to dispute the decision made by and accept decision regarding the cancellation.

Limitation of Liability

In no event shall be liable for any lost profits or special, incidental, indirect, exemplary or consequential damages of any kind including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses in connection with this agreement, even if has been informed in advance of the possibility of such damages.

Refund Policy of Cancellation between 7days of Order Deliver may subject to same conditions of goods.

Grievance Officer

Grievance Redressal Mechanism under the Consumer Protection (E-Commerce Rules), 2020

Name: Savitri Sugandalaya

Designation: Grievance Officer

Contact Details: +91 9845484123

Your complaint will be acknowledged by email within Forty-Eight hours providing you with a ticket number using which you can track the status of the complaint and redress the complaint within one month from the date of receipt of the Complaint.